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FAQ - Guests

    

   

FREQUENTLY ASKED QUESTIONS

 

How do I make a reservation?
Call our reservation center at 419-732-1111. May – Sept our office is open 24 / 7 to take your reservation. Oct – April M-F 9a-5p.

 

Do you require a security deposit?
No. each reservation is required to pay an INITIAL PAYMENT of $250.00 to secure the rental property. The INITIAL PAYMENT is then applied to the total rental amount and thereby is not a deposit above the rental rate.

Do you allow pets?
Sorry, no pets.


What’s there to do?

The Ottawa County Visitors Bureau has taken the guess work out of that question. They have created an entire weeks worth of activities for you to enjoy.

DAY 1

History Comes Alive

Tour the oldest, continuously operating lighthouse on the Great Lakes; the Marblehead Lighthouse. Step back in time to the Civil War era on Johnson’s Island. Experience the historic Chautauqua village of Lakeside. Shop the quaint nautical village of Marblehead for those one of a kind finds.

DAY 2

Island Adventures

Hop aboard a ferryboat for an island adventure. The village of Put-in-Bay on South Bass Island invites you to explore underground caves, discover the nation’s third tallest national monument and learn about the island’s history. Sample some island wine, rent a bike or golf cart, browse the wide variety of shops, tour the Aquatic Visitors Center, stop for a delicious meal, enjoy the live entertainment or take the island tram for a tour. Looking for a slower pace? Why not head to Middle Bass Island for some ideal bird watching and hiking opportunities?

DAY 3

Beach Bummin’

Relax along our 107 miles of beautiful shoreline. Take a dip in Lake Erie, pack a picnic lunch, build a sandcastle or two, or simply catch some rays. The choice is yours. Feel like more adventure? Consider a "walk-on" head boat or book a fishing charter with a licensed guide and you’ll increase your chances of pulling in a trophy-sized catch!

DAY 4

Amusement Park Thrills

Ready to race, spin, splash, twist, tumble and roll? Then head to Cedar Point Amazement Park or Six Flags Worlds of Adventure. Get ready for some heart-pounding adventure, blockbuster shows and more fun than you thought possible, all packed in to one great day.

DAY 5

A Walk on the Wild Side

Did you know that Ottawa County was named one of the hottest bird watching areas in the Midwest? Get back to nature with a walk through Magee Marsh and Ottawa National Wildlife Refuge in the western part of the Lake Erie Islands Region. Enjoy beautiful gardens? Be sure to explore Schedel Arboretum & Gardens in Elmore. This 27-acre garden features approximately 20,000 annuals planted each year to compliment the many wonderful permanent displays, such as an Oriental garden with an authentic pagoda, graceful bridges, stone lanterns, and a Torii (gate).

DAY 6

Family Fun

Grab the kids and head for Monsoon Lagoon Water park and Family Fun Center for some wet and wild adventures. Or how about going on safari at the African Safari Wildlife Park? Dinosaurs your thing? Step back in time at Prehistoric Forest and Mystery Hill.

Day 7

Beat the "End of the Vacation" Blues

Wind down your trip with visits to local farm markets. You’ll find all kinds of goodies to take home, from the freshest homegrown produce and wine made from local grapes to a huge selection of cheese at Cheese Haven.

Now that’s a full weeks adventure! However, that’s only the surface of what there is to see and do. Here are some activities they could not fit in to their week of adventure … relaxing by the pool, playing tennis, reading a book, getting away from your workplace, getting reacquainted with your family and friends, building a sand castle, scuba diving a shipwreck, taking a soak in a hot tub, creating the ultimate margarita, or just plain old doing nothing for a change!!!!

From beaches and trails to shopping and nightlife, rods and reels to grapes and history, the south shore of Lake Erie has it all! Check out just some of the must see attractions while visiting this region.
 

Can I have a specific rental?
Although we will make every effort possible to meet your request, we can not guarantee a specific unit, bedding, amenities etc. Factors such as availability when you make your request, owners needs throughout the rental season, the sale of the property, unexpected maintenance and several other issues that crop up from time to time all impact our ability to "lock in" specific requests.

Can we extend our stay?
Many guests, once they are here for a few days, realize they just can’t do everything they wanted to in the time allotted. We would love to have you stay an extra day or two. Unfortunately, getting that extra time depends on if there is another guest scheduled to arrive in the unit your are occupying on the date of your departure. If not, we would be happy to accommodate your request.

What amenities do you offer?
Amenities will vary from condominium complex to condominium complex and rental home to rental home. We understand that the perfect vacation often depends on choosing a rental property that has the amenities you will enjoy. By answering these questions we can usually narrow your lodging options down to a manageable few making the final decision much easier.

                    Do you want beach access or dockage for a boat?

      Do you want a pool?

      How many bedrooms will you need?

      Will the kids or other members of your party utilize a sleeper sofa or roll away bed? – this may reduce the number of bedrooms your party will require.

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Last modified: 01/14/12